How to Update Order Status

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How to Adjust Ready Time & Mark Orders Ready

Add extra preparation time to an order, then mark it Ready when it’s done  •  Local For You Admin

Part 1  Adjust the Est. Ready Time

 1   Hover over the order and click Details

Find the order in the Confirmed column. The Details and Ready buttons appear when you hover over it. Click Details.

 2   Click “Modify Est. Ready Time”

The current Est. Ready Time is shown at the top of the order window.

 3   Choose how many minutes to add

Pick the extra time needed, from Add 5 minutes up to Add 120 minutes.

 4   Choose whether to email the customer

Send Email lets the customer know about the new time. Don’t Send Email updates it without telling them.

 5   The new Est. Ready Time is saved

The time at the top updates straight away (in this example, 1:56 pm → 2:11 pm).

 6   The order card on the board updates too

Close the order window. The Due time on the order card now shows the new time.

Part 2  Mark the order as Ready

 7   When the order is ready, click Ready

Hover over the order and click the blue Ready button.

 8   The order moves to the Ready column

You’ll see Order status updated at the top right, and the order now appears in the Ready column.