Documentation

How to Set Up a Surcharge

วิธีตั้งค่า Surcharge


How to Create a Service Charge

Add a surcharge (e.g. public holiday) with Conditional Fees  •  Local For You Admin

When to use: Add an extra charge to customer orders, such as a public holiday surcharge.

Where: Settings  →  System  →  Conditional Fees  →  Create Fee

1   Click the Settings icon

Click the Settings icon (gear) in the left sidebar.

Step 1 screenshot


 2   Open “Conditional Fees”

In the System tab, under Business, click Conditional Fees.

Step 2 screenshot

 3   Click “Create Fee”

Step 3 screenshot


 4   Enter a Name and the fee amount

Name: shown on the customer’s receipt (e.g. Public Holiday Surcharge).

Fixed Fee: adds a $ amount.  Percent Fee: adds a % of the cart total.

Put 0 in the one you don’t use. If it’s left empty, you’ll get a “Please fill out this field” error.

Step 4 screenshot


 5   Choose when the fee applies

Fee Match Condition: Any = the fee applies if any condition matches. Specific = all conditions must match.

Then pick the Order Times, Services and Payments it applies to. Leave a box empty to apply to all.

Step 5 screenshot


 6   Set the hours (optional), then click Save

Click Add Time Slot to choose the day and hours (24-hour format, e.g. 21:00 for 9pm). With no hours, the fee applies at all times. Leave Disable Fee off so the fee is active. Then click Save.

Step 6 screenshot


 7   The fee is created

You’ll see Fee created at the top right, and the fee is listed under Conditional Fees.

Step 7 screenshot

 8   What your customers see

The fee shows as its own line in the cart, e.g. Public Holiday Surcharge (10%).

Step 8 screenshot


Turning it off: To stop charging the fee without deleting it, open the fee and switch on Disable Fee.