How to Enable Audio Notifications for Online Orders on POS

Steps

1. Log in to the Back Office using an Administrator account. Go to Settings > General.

   

2. Scroll down to "Online Order Auto Accept" and make sure it is disabled (unchecked). Click Save to apply the changes.

   

3. When a customer places an online order, a notification will appear indicating that a new online order has been received. An audio alert will also play. The store can close the notification and click the "Online" service button on the right-hand panel.

   

4. After clicking "Online", the details of the online order will be displayed. The store can then review and Accept the order.

   

5. Once the order has been accepted, the new order will be added on the Online service button listed on the POS screen.

   

6. The most recent online order will now be visible in the order list.