Documentation

Set Minimum Order by Distance: Configure Ranges & Zones

This is useful for stores that want to charge different delivery fees or require higher minimum orders for locations farther away.

Here's a quick video on how to enable this feature

Option 1: Set Minimum Order by Distance Range

1. Go to Delivery Settings

  1. From your dashboard, go to Settings
  2. Click Services
  3. Select Deliveries

2. Configure Distance-Based Fees

  1. Click Fees
  2. Select Range
  3. Create a delivery bracket by entering:
    • Distance in kilometers
    • Delivery fee
    • Minimum order amount

3. Add More Distance Brackets

  • Click Add to create another pricing range
  • Repeat as needed
  • Click Save

Option 2: Set Minimum Order by Delivery Zone

1. Create a Delivery Zone Map

  1. Open Custom Google Maps
  2. Create a new map
  3. Search for your store address
  4. Click Draw a Line > Add Line or Shape
  5. Draw the boundary around your delivery zone
  6. Rename the zone and click Save

Repeat this for additional delivery zones if needed.

2. Export the Map

  1. Click the three-dot menu on the map layer
  2. Select Export to KML or KMZ
  3. Choose:
    • Export selected layer only
    • Export as KML (not KMZ)
  4. Click Download

3. Upload the Map to Your Dashboard

  1. Return to your dashboard
  2. Upload the KML file
  3. Set:
    • Delivery fee per zone
    • Minimum order amount per zone
  4. Click Save

Testing the Setup

After saving:

  1. Visit your online store
  2. Enter a delivery address
  3. Confirm the correct zone and fees appear
  4. Try placing a test order

If the order total is below the required minimum:

  • The customer will receive an error message
  • They will only be able to continue once the minimum amount is met